Step 1: Access your account at https://fe.dock.io/#/accounts. You will land on a page where it shows your account.
Step 2: Click “Send” as circled in the image above. A pop up page will appear that shows your account with the amount of Dock in the account, the fields where you need to enter the Recipient’s address and the amount you want to send. Once you have entered the information, click “Make Transfer” to proceed.
Note: although there is a drop down in the “Amount” field, DCK is the default unit.
Existential Deposit is the minimum amount of Dock tokens that your account should hold to not be removed due to a low balance. Also, the transaction won't process if the Existential Deposit is left empty.
Step 3: Next you will see the details of the transaction as well as estimated fees, sending account, and an option to add an optional tip for higher priority. You may also be asked to enter your password at this step if you are using the mainnet portal as your wallet. Once reviewed, proceed to “Sign and Submit.
If you are using the Polkadot.js browser extension as your wallet, a window will appear asking you to enter your Password to sign the transaction.
You should see the amount deducted on your account balance and receive a confirmation from wallet/exchange if successful. If you run into any issues, you may send a ticket at [email protected].